Tools 

A Resource For Kids, Parents
& Teachers

Conflict can be tricky. It usually starts from a disagreement then spins out of control. 


Conflict may be hurtful; it may be repetitive. However conflict is not bullying because there is not an imbalance of power.



Step 1 Listen

If someone is angry listen to what he or she has to say. They may be right.


If they are right:

Apologize and say. "Hey, I'm sorry you're right."
(Then give them time to cool down.)


If you think they are wrong use step 2


Step 2 Repeat

Repeat their points back to them. This is called empathetic listening and it shows you care and are paying attention.


Step 3 Respect

It's a good idea to tell the person you're having conflict with that you respect them or at least respect their point of view.



Example:

"Hey Timmy, you think the Giants are the best baseball team. I understand, but I disagree. I do respect your opinion though and I can see why you think that."

​​​Conflict Clobberer​